Last Updated: February 2026
1. Introduction
Q-Chef is committed to protecting the privacy of its users. This policy explains how your personal data is collected, used, stored, and protected when you use our platform.
2. Data We Collect
Restaurant Owner (Client) Data:
- Name, email address, phone number
- Restaurant information and business identity verification
- Payment details and bank account settings
Guest (End-User) Data:
- Payment data (processed via secure PCI DSS-compliant gateways)
- Food orders and meal preferences
- IP address, browser type, and session data
Technical Data:
- Usage logs, cookies, and analytics data
3. How We Use Your Data
- Providing digital payment services and electronic menus
- Securely processing financial transactions
- Sending payment notifications and order confirmations
- Improving user experience and developing the platform
- Preparing analytical reports for restaurant owners
- Complying with legal and regulatory requirements
4. Sharing Data with Third Parties
- Payment service providers: to process financial transactions
- Infrastructure providers: to host and operate the platform
- Legal authorities: when required by law
- Restaurants: receive order and payment details related to their guests
We do not sell your personal data to any third party.
5. Data Security
- Bank-grade encryption (SSL/TLS)
- PCI DSS compliance for payment data protection
- Restricted employee access permissions
- Continuous monitoring for security threats
6. Data Retention
We retain client data for the duration of the subscription, and for a period not exceeding 5 years after service termination for legal and accounting purposes. Guest data is retained for no more than 12 months.
7. Your Rights
- Access your personal data and request a copy
- Correct inaccurate data
- Request deletion of your data (subject to legal obligations)
- Object to the processing of your data for marketing purposes
- Withdraw consent at any time
8. Cookies
We use cookies to improve performance and analyze usage. You can adjust your browser settings to control these files.
9. Minor Users
Our platform is aimed at businesses and adults. We do not intentionally collect data from individuals under the age of 18.
10. Policy Updates
We may update this policy periodically. You will be notified of any material changes via email or through the platform.
11. Contact Us